You can also control remote desktops to start a support session.
#Teamviewer quick support features windows
End users can initiate support requests from your support portal, Windows applications, or BeyondTrust.
BeyondTrust works through firewalls without VPN tunneling, so your perimeter security can remain intact. And, we integrate with your existing directory services (LDAPS, Kerberos, Smart Card, RADIUS) so that if you change a support rep’s account in Active Directory, it is automatically reflected in BeyondTrust.Įliminate Risky Remote RDP, VNC, VPN, and other Hard-to-Audit Remote Access PathwaysīeyondTrust Remote Support uses outbound-only session traffic using TCP Port 443 by minimizing port exposure, you drastically reduce the potential exposed attack surface of your support site. Leverage more than 50 separate permissions, so that you can fine tune the level of access. Enforce least privilege and ensure technicians have just the right amount of access needed for their role.īeyondTrust Verify is a TOTP native 2FA capability that can be enabled for any Remote Support user and further verifies the identity of users before a Remote Support session is launched.Įxtend privileged access management best practices to the service desk. Implement strong foundational security across your service desk with granular roles, permissions, and session policies.
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